Business Webinar Series: What Are Your Blind Spots?

Description

This webinar is part of our Small Business Week 2026 celebration (October 19–25), designed to support and empower local businesses with practical insights, valuable resources, and tools to help them succeed!

What Are Your Blind Spots?

Leading and motivating your team in a small business 

Most small business owners work very hard, and still the team does not always do what they need. The item of the month does not get pushed, the add on does not get offered, and the same questions keep landing back on the owner's desk. It is easy to put that down to the team. Often the answer is closer to home, in how we lead them.

Every business has blind spots. I may feel I am building the best culture ever, and that I am doing a great job as a leader. The blind spot could be that my team is not as motivated as I think, or that they do not look up to me the way I hope. Some blind spots we have already fixed. Some we do not even know are there. And they come back, often when new people join and bring their own way of doing things.

In this session we will look at some common leadership blind spots in small businesses, then go deeper into the ones that matter most to the people in the room. It will be engaging and interactive, with the chat and quick polls running throughout, so you get a real interactive experience rather than just listening to a presentation.

Who Should Attend?

Small business owners and managers who lead a team, even a small one. 

Retail, hospitality, personal services and other customer facing businesses, as well as B2B.

If you have ever wondered why your team does not do what you ask, or found yourself answering the same questions again and again, this session is for you.

ABOUT SHAMS HIRANI

Shams Hirani is a Sandler certified sales and leadership trainer and the owner of EleWin Consulting, based in Port Coquitlam. He brings about 25 years of sales leadership experience, leading business development teams across multiple industries, and he holds an MBA. Today he works with small and mid size business owners and sales managers, and has trained hundreds of leaders and sales professionals through keynotes, workshops, bootcamps, reinforcement training and coaching. Across BC, he has been invited to speak and train by chambers and boards of trade including the Surrey and White Rock Board of Trade, the Burnaby Board of Trade, the Victoria Chamber of Commerce, the Kelowna Chamber of Commerce, the Greater Langley Chamber of Commerce, and the Tri-Cities Chamber of Commerce, and by associations such as the Vancouver Regional Construction Association, the Independent Contractors and Businesses Association, the BC Landscape and Nursery Association, and the Homebuilders Association of Vancouver. Outside of work, he has close to 30 years of volunteer community leadership, focused on developing people and their skills.

For more information about Small Business Week and the full lineup of events happening throughout October, please visit the City of New Westminster website.